add licence
Topic
hello
i want add a subcription licence for one sw in ovcirrus but the add on buton is not accessible
a idea ??
Answers
Answer by
jorge

Answered on 07/09/2019
Hi, According to your picture, you have two licenses, and are consumed with two devices (Two Stellar APs). Now a new license has been purchased for adding a switch to the network. Let's try to activate the device.
- Please go to "Home > Network > Inventory > Device Catalog" as shown in this link https://www.dropbox.com/s/9r03hd7g4nsw45y/ov-cirrus_device_catalog.PNG?dl=0
- Select the "+" for adding a new device.
- Follow the procedure as shown in picture https://www.dropbox.com/s/wrfne42pdeubxir/device_catalog_workflow.jpg?dl=0
Date
09.07.2019
Author
Asked by jorge
Answer by
dominique-forge
Answered on 07/08/2019
hello the problem is the same today the add on button is grey
Date
08.07.2019
Author
Asked by dominique-forge
Answer by
dominique-forge
Answered on 07/05/2019
my account is a paid account and i could add one subscribtion key when a create my paid account but now i coudn tadd another !
Date
05.07.2019
Author
Asked by dominique-forge
Answer by
jorge

Answered on 07/05/2019
Hello, Could it be possible that your current OV-Cirrus tenant is not yet in "PAID ACCOUNT" mode?
Date
05.07.2019
Author
Asked by jorge
Comments
by dominique-forge
yes my account is a paid account
by jorge
Can you try today? OV-Cirrus has been updated during this days and fix have been applied.