Hi, According to your picture, you have two licenses, and are consumed with two devices (Two Stellar APs). Now a new license has been purchased for adding a switch to the network. Let's try to activate the device.
- Please go to "Home > Network > Inventory > Device Catalog" as shown in this link https://www.dropbox.com/s/9r03hd7g4nsw45y/ov-cirrus_device_catalog.PNG?dl=0
- Select the "+" for adding a new device.
- Follow the procedure as shown in picture https://www.dropbox.com/s/wrfne42pdeubxir/device_catalog_workflow.jpg?dl=0
Hello, Could it be possible that your current OV-Cirrus tenant is not yet in "PAID ACCOUNT" mode?