Band Steering causing users to disconnect?

Topic

Hello,

We currently have Stellar Wi-fi installed in a multi-tenancy building. We have AP 1321\’s located around the building and we have seen behaviour where users \”time-out\” and disconnect from the Wi-Fi. The users re-connect after a short period of time. Also, it seems as if users are being \”steered\” to a different access point which could be further away from them, instead of connecting to the nearest AP.

Has anyone else come across this behaviour/issues with band steering?

Thanks for all your help.

Date
31.03.2023
answers
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Author
Asked by umer77