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Asked by ITmac itmac
OV 2500 NMS
Asked on 12 August 2019 14 h 43 min

[RESOLVED] Configuration Guide for Omnivista

I have inherited the Omnivista Sever with no configuration guides. The interface is not intuitive. I can find no documentation online. Cane someone point me to configuration/manual. I have figured out how to add SSIDs to groups but I can’t see how to remove those SSIDs from the same groups.

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RESOLVED
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Answer by itmac
Answered on 14 August 2019 14 h 51 min

Delete this post. You are clearly worthless. If you google Cisco, Ruckus, Aerohive, Aruba there are multiple support documents, forums and videos to answer most questions. If you google Alcatel Lucent, there is virtually nothing. You have such an insignificant share of the market there is no community support.

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Answer by itmac
Answered on 13 August 2019 14 h 28 min

This is not resolved. I have found those videos and they are worthless. Show me the video that shows how to remove SSID from a group. I have reached out several times to the people they have bought the equipment from and I have gotten no answers. I have called Alactel support and they refuse to help me because i don't have a support contract with them even though I am told we do but it has to go through the business partner.

SO NO THIS IS NOT REOSLVED!

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Dear ITMAC, Yes you are right, we are not proposing such didactic video for your case as it’s not consider as a main case. What I can suggest you: - Consulting OV2500 Help on Line (user guide) for each menu just by clicking on "?" on upper right corner of a OV2500 Web page. - Registering to training modules on our LAN/WLAN/OV2500 offers and technology for technical field experts. - Renewing support on your OV2500 NMS that will allow you to open an e service request for being efficiently assisted by our top technical experts. Best regards,
Answer by solenncharron
Answered on 13 August 2019 10 h 17 min

Dear ITMAC,

Your business partner is usually providing this type of support and I encourage you to get in touch with its team about any technical issues.


Although Alcatel-Lucent Enterprise has created few tutorials videos available online to help you configurate Omnivista. They’re all gathered in the same playlist : [https://www.youtube.com/playlist?list=PLrzAZN530GJ9Is4Ng8UpzL5TMs086dvcm]


I hope this will be help you !
Thanks,

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