Failed To Communicate ALL TIME
All time is the same message, you know the problem?
Hi Julio, according with the image you shared you initially stablished the https connection to the Cirrus instance and then you lost it right? So since to access the Cirrus URL you just need an internet connection with a good DNS resolution (name servers) so I'd like to ask you tat when the error arise check if your configured DNS can resolve those Cirrus url's, to do that please open a command line (cmd) and write the nslookup command:
#nslookup cirrusmelia.ov.ovcirrus.com and you should see something like this: c:>nslookup cirrusmelia.ov.ovcirrus.com Server: raspberrypi Address: 192.168.13.100
Non-authoritative answer: Name: i-0648bd33bba636b3e.inst.ovc.prod.myovcloud.com Address: 126.96.36.199 Aliases: cirrusmelia.ov.ovcirrus.com 5dfff907-2e90-441a-a879-f19586605264.ov.ovc.prod.myovcloud.com
One option to test is to change temporarily the dns server and check again, you can use the 188.8.131.52 for instance. I'm assuming that your Internet connection is up and running but would be a good idea to check that connectivity just pinging some internet address like the 184.108.40.206. Let us know.
Yes, I've tried 3 browsers and the same thing happens to me all. Possible solution? this problem happens to me with 2 mounted platforms
Have you tried to close your browser and reconnect? Is this a trial or subscribed instance? What is the instance name?