[RESOLVED] Notification to the guest operator
For guest access via UPAM and approvals required to allow Guest, is there a way for a notification (email) is sent to the guest operator? I have UPAM email configured to allow emails and when we created the guest operator account the operator received an email the account was created however when a guest requested a registration there doesn’t appear to be a notification to guest operator to approve account.
Well. I remember something about not seeing the requests; I think that employee sponsor must click the link in the email he receive to approve specific request. In general when we use sponsor-based guest access, guest operator does not play a role at all. Guest strategy with sponsor based access will allow direct interaction between guests and their chosen sponsors. In OV you can see history of all approvals/rejects, but actual approval is by chosen sponsor".
Thanks, that seems rather silly. Unless a guest operator is sitting in front of the screen at all times this seems pointless. I tested with employee sponsor and rec'd the email to approve a guest First I added the employee account logged with the employee sponsor account but that account doesn't appear to see the request. How do I approve the request for the account with employee sponsor? I must be missing a step here. Thanks