Omnivista reads Steller Device Licenses full but it is incorrect

WLAN
1

We have 63 Stellar AP's connected to Omnivista with 210 Licenses and the Licenses shows full. How can this be?

How can we rectify this that the Licenses shows the correct amount of devices added to the system, because we still have devices to add, but no licenses available?

Thanks

2

Hi Gerhards,

In this case, I'm afraid that you will have to open a case with Support.

Please reach our TAC by email: ebg_global_supportcenter@al-enterprise.com

Regards,