Omnivista reads Steller Device Licenses full but it is incorrect

Topic

We have 63 Stellar AP’s connected to Omnivista with 210 Licenses and the Licenses shows full. How can this be?

How can we rectify this that the Licenses shows the correct amount of devices added to the system, because we still have devices to add, but no licenses available?

Thanks

Date
19.02.2021
answer
1
views
0
Author
Asked by gerhards

Answers

Hi Gerhards,

In this case, I'm afraid that you will have to open a case with Support.

Please reach our TAC by email: ebg_global_supportcenter@al-enterprise.com

Regards,

Date
19.02.2021
Author
Asked by jorge
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