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Asked by Rajesharnair rajesharnair
Asked on 03/01/2020

[RESOLVED] Shift AP to new OVC account

I did not release the equipment from the old demo instance which is expired. I have a new demo account to which i need to add these AP. How can I do that? The following is the error I get when i try to add the serial number to this instance.
“The serial number(s) SSZxxxxxx of device(s) already existed in OV”

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Answer by sauveur-baruch
Answered on 09/01/2020

Removing devices from OVCirrus catalog in an OVCirrus instance where licenses have expired can be done by being connected on the generic OVCirrus URL for Freemium tenants ( with your credentials.

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