[RESOLVED] Wall Phone Issues Alcatel Lucent A8018

Topic

Wall Phone Issues Alcatel Lucent A8018

We have purchased the A8018 and wall mount 3MG27210AA: Wall mounting kit but when the kit and phone are attached to the wall and the handset placed in the cradle it falls off. Is this a problem for others or a proven solution?

Date
24.01.2019
answer
1
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67
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Asked by mercymendy
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Hi, this forum is dedicated to Alcatel-Lucent Enterprise Networking solutions. See following link which describe the community scope:
https://www.spacewalkers.com/forum/answers/what-is-spacewalkers-community/
Thus for your question regarding the deskphone you've acquired, I encourage you to connect to your partner or ALE technical support. Best regards

Date
24.01.2019
Author
Asked by dan
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by mercymendy
<p>Thanks for the response, ALE tech support sent me to you. The partner is not being responsive but I will elevate the request. Have a blessed day.</p>
by dan
<p>Thanks. Yes don&#8217;t hesitate to engage with your technical support for your point. I will mark this post as [Resolved] to close it into the forum. And if any needs to share technical knowledge on our ALE network solutions, don&#8217;t hesitate to leverage this community. With my best regards. </p>