OS6530-P10 not registered

npchung · August 16, 2018, 5:13am

I have a problem from switch. Status is already “Obtaining Certificate”.

-> show cloud-agent status Admin State : Enabled, Activation Server State : failedToGetCertificate, Device State : Error, Error State : CertificateFailure, Cloud Group : p72fvwhs7j5flu, DHCP Address : -, DHCP IP Address Mask : -, Gateway : -, Activation Server : activation.myovcloud.com:443, NTP Server : -, DNS Server : -, DNS Domain : -, Proxy Server : -, VPN Server : -, Pre-provision Server : -, OV Tenant : -, VPN DPD Time (sec) : -, Image Server : -, Image Download Retry count : -, Discovery Interval (min) : 2, Time to Next Call Home (sec) : 102, Call-home Timer Status : RUNNING, Discovery Retry Count : 96

Rolf · August 16, 2018, 1:23pm

Did you check that the OS6350-P10 has either NTP configured and connected, or a manual date and time configuration? a “valid” date/time is needed to manage the certificate download.

npchung · August 21, 2018, 6:36am

Thanks for respond to soon, NTP has configured, but the switch can’t get certificate. 
> show ntp server status 
IP address = vn.pool.ntp.org [210.245.100.39], 
Host mode = sym_active, 
Peer mode = sym_passive, 
Prefer = no, 
Version = 4, 
Key = 0, 
Stratum = 2, 
Minpoll = 6 (64 seconds), 
Maxpoll = 10 (1024 seconds), 
Delay = 0.016 seconds, 
Offset = 0.012 seconds, 
Dispersion = 7.945 seconds 
Root distance = 0.248, 
Precision = -20, 
Reference IP = 128.9.176.30, 
Status = configured : reachable : rejected, 
Uptime count = 6388 seconds, 
Reachability = 1, 
Unreachable count = 0, 
Stats reset count = 6001 seconds, 
Packets sent = 7, 
Packets received = 7, 
Duplicate packets = 0, 
Bogus origin = 0, 
Bad authentication = 0, 
Bad dispersion = 0, 
Last Event = peer changed to reachable, 
#################################### 
-> show ntp client 
Current time: Tue, Aug 21 2018 4:24:04.089 (UTC), 
Last NTP update: Tue, Aug 21 2018 4:23:55.256 (UTC), 
Server reference: vn.pool.ntp.org [210.245.100.39], 
Client mode: enabled, 
Broadcast client mode: disabled, 
Broadcast delay (microseconds): 4000, 
Server qualification: synchronized

npchung · August 22, 2018, 4:33am

-> show ntp server status 
IP address = vn.pool.ntp.org [210.245.100.39], 
Host mode = sym_active, 
Peer mode = sym_passive, 
Prefer = no, 
Version = 4, 
Key = 0, 
Stratum = 2, 
Minpoll = 6 (64 seconds), 
Maxpoll = 10 (1024 seconds), 
Delay = 0.017 seconds, 
Offset = -0.107 seconds, 
Dispersion = 0.017 seconds 
Root distance = 0.229, 
Precision = -20, 
Reference IP = 128.9.176.30, 
Status = configured : reachable : synchronization peer, 
Uptime count = 82775 seconds, 
Reachability = ff, 
Unreachable count = 0, 
Stats reset count = 6001 seconds, 
Packets sent = 368, 
Packets received = 363, 
Duplicate packets = 0, 
Bogus origin = 0, 
Bad authentication = 0, 
Bad dispersion = 0, 
Last Event = peer changed to reachable,