[RESOLVED] PaLM - Proactive Lifecycle Management: 3 new videos available
three new videos are available in the PaLM video playlist:
9 ) PaLM – Support Activation for Serial Numbers
– As a Distributor or Direct Reseller, learn how activate support for serial numbers from the Support Activation Tab.
10) PaLM – Equipment allocation to an Indirect Reseller via the Fleet Dashboard
– As a Distributor, learn how to allocate equipment sold to Indirect Resellers via the Fleet Dashboard
11) PaLM – Indirect Reseller request a quote for Support Renewal
– Learn how an Indirect Reseller can display device inventory and request a quote for Service Support Renewal from a Distributor connected to the palm Fleet dashboard.
The full playlist can be found here on Youtube:
If you have a Knowledge Hub account: https://kh.education.al-enterprise.com/external?RelayState=GlobalSearch%2Fsearch.aspx%3Fs%3D1%26q%3DDT00VID221